At Better Car People, we’re always looking for ways to improve our services and help dealerships like yours succeed. That’s why we’re excited to share some big news: We’ve recently acquired two key companies, Proactive Dealer Solutions and Brooke.ai. The result? A comprehensive toolkit for all your dealership’s needs.
We’re working on merging everything into one seamless experience, but for now, the websites for each company will stay separate. Rest assured, all these services are now part of the Better Car People family, and we’re excited to show you what we can do together.
Summary
Proactive Dealer Solutions began making waves in the industry in 2001. Since then, they’ve built more than 4,000 BDCs across the US and Canada. That’s a lot of satisfied dealers.
Proactive Dealer Solutions isn’t just about building BDCs – they’re focused on making your entire dealership run like a well-oiled machine. They offer top-notch training programs that’ll turn your team into customer service superstars. And there’s more to their toolkit:
We’re combining Better Car People’s lead engagement platform, AI-powered SMS and email tools, and experienced BDC operation with Proactive Dealer Solutions’ expertise. Dealers will get a highly advanced platform that offers solutions for SMS, email, and voice for both sales and service.
This means you’ll have access to cutting-edge tools that can handle everything from initial customer contact to follow-up communications. You’ll be able to engage with customers more effectively, respond to inquiries faster, and provide a seamless experience across all channels.
Now, let’s talk about Brooke.ai. Did you know that 30% of service calls go unanswered? That’s where Brooke comes in. She’s a 24/7 personal service scheduling coordinator, always ready to take your calls.
Imagine having a team member who’s always ready to talk with customers, no matter when they call. That’s Brooke.ai for you. She’s not just another robotic voice on the line – she’s a smart assistant who can manage, organize, and respond to service calls.
Auto industry veterans designed Brooke.ai with dealerships in mind. She plugs right into your scheduling system, making call management a breeze. Plus, Brooke’s not your average chatbot. She’s built on smarter technology that understands natural speech patterns, and she’s learned from countless real-world conversations. Bottom line: She speaks your customers’ language.
Maybe it’s a busy Monday morning, or perhaps you’re short-staffed. In these moments, calls can slip through the cracks, and normally, that means lost business. But with Brooke, every call becomes a chance to book an appointment or address a concern.
Day or night, busy or slow, Brooke’s got your phones covered. She doesn’t need sleep, take vacations, or call in sick. She stays cool and efficient during rushes. She’ll give each caller a great experience from the start, wrapping up calls quickly without cutting corners. You’ll maximize every opportunity without maxing out your staff or your budget.
Better Car People has always been committed to helping dealerships succeed. Since our founding, we’ve focused on providing top-notch BDC services and lead engagement solutions. Now, with these acquisitions, we’re taking that commitment to the next level.
By bringing together Better Car People, Proactive Dealer Solutions, and Brooke.ai, we’re creating a comprehensive suite of tools and services. Whether you need help with training your staff, managing your calls, engaging with leads, or scheduling service appointments, we’ve got you covered.
We’re excited about what this means for the future of automotive sales and customer service, and we hope you are too. If you’re ready to see how our expanded family of services can help your dealership thrive, we’d love to chat. Get in touch with us today to learn more.