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Sales BDC

Sales BDC™

First Quality Response™

Instant customer support with our 24/7/365 system

Campaign Calls™

Revive inactive accounts with our live agents

Service to Sales™

Boost conversions with on-site service customer connections
Service BDC

Service BDC™

Campaign Calls™

Revive inactive accounts with our live agents

Connected Response™

Set appointments with our mobile-friendly email & SMS tools
BCP Loyalty

BCP Loyalty™
Why BCP
Why Better Сar People

Why Better Сar People

About Us

Dive into the behind-the-scenes of Better Car People

Customer Stories

Real success stories from our clients
Resources
Learn

Learn

Outsourced Automotive BDC

Free up your teams from traffic management

BDC Training

Improve customer engagement and sales skills

Equity Mining in the Automotive World

Discover hidden opportunities tailored to your needs

Automotive and Dealership Consulting

Strategic solutions for profitability & growth

Industry Updates (Blog)

Uncover automotive trends and tech secrets
Connect

Connect

Customer Support

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FAQs

Get answers fast

Careers

Join us for an exciting career opportunity
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Sales BDC™

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First Quality Response™

Instant customer support with our 24/7/365 system
arrow

Campaign Calls™

Revive inactive accounts with our live agents
arrow

Service to Sales™

Boost conversions with on-site service customer connections
arrow
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Service BDC™

arrow

Campaign Calls™

Revive inactive accounts with our live agents
arrow

Connected Response™

Set appointments with our mobile-friendly email & SMS tools
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BCP Loyalty™

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Why BCP
Arrow
nav-item

Why Better Сar People

About Us

Dive into the behind-the-scenes of Better Car People
arrow

Customer Stories

Real success stories from our clients
arrow
Resources
Arrow
nav-item

Learn

Outsourced Automotive BDC

Free up your teams from traffic management
arrow

BDC Training

Improve customer engagement and sales skills
arrow

Equity Mining in the Automotive World

Discover hidden opportunities tailored to your needs
arrow

Automotive and Dealership Consulting

Strategic solutions for profitability & growth
arrow

Industry Updates (Blog)

Uncover automotive trends and tech secrets
arrow
nav-item

Connect

Customer Support

We're here to help
arrow

FAQs

Get answers fast
arrow

Careers

Join us for an exciting career opportunity
arrow
Book a Meeting
Book a Meeting
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Elevate Your Dealership's Service

Experience with service BDC™

We manage your inbound calls and coordinate appointment setting,

ensuring your team can prioritize personal customer engagement.

Drive service

Focus on customer satisfaction,

the rest of the service efforts are on us.

We Handle Inbound

Service Calls & Alerts

Our team manages your inbound service calls and connected car alerts, ensuring every customer query is addressed promptly and professionally.
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We Empower Your

Service Advisors

With us taking care of calls and alerts, your advisors can focus on what they do best – delivering stellar customer service and enhancing the customer experience.
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We Boost Customer

Satisfaction

Our dedicated approach to handling service calls and alerts not only improves customer satisfaction but also drives revenue growth for your dealership.
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From inbound calls & alerts to

customer satisfaction

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Featured case study

HOW WE BOOSTED APPOINTMENTS

BY 50+ EACH MONTH FOR

SIR WALTER CHEVROLET

SERVICE BDC™
Campaign Calls™
Sir Walter Chevrolet, a leading dealer in North Carolina, needed help managing their growing business. They turned to Better Car People, and our solution led to a 20.6% increase in dealership appointments, doubled success rates, and a fourfold ROI improvement, with a 50% boost in vehicle sales.
read full
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Enhance Your

Customer Service Game

Focus on delivering outstanding customer service

while we handle the rest. Ready to make a change?

Book a meeting

Service bdc™ is your

customer service boost

01

Always-Available

Live Call Agents

01
Our trained agents ensure every call is answered, providing your customers with a superior and professional experience
02

Effortless

Integrated

Scheduling

02
Quick and easy appointment setting with direct scheduler integration, we keep your service streamlined and advisors well-informed
03

Automated

Engagement

03
We transform vehicle alerts into opportunities for service and foster customer loyalty

Boost your business with

well-handled inbound calls

Book a meeting to improve customer satisfaction and increase revenue!

Book a meeting

Service BDC™ isn’t the only powerful

tool for a successful dealership.

discover more!

Your sales Wingman

Our skilled agents and tech drive your sales by efficiently handling inbound inquiries,

after-hours engagement, and 90-day email/SMS follow-ups

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data-driven

performance

We use over 10 years of data to make sure our responses fit your customer's needs – whether it's about where they are, how they talk to us, or what car they're into.
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24/7 cross-channel

Engagement

Get cross-channel engagement for seamless communication flow, allowing conversations to pick up right where they left off, regardless of the channel switch.
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Tech-Enabled

agents

Better Car People integrates AI to provide our agents with the tools for personalized, effective interactions to turn leads into appointments.
DRIVE sales

Your loyalty boost partner

A flexible customer loyalty marketing tool for automotive businesses, driving retention and

referrals with unique, branded experiences that boost engagement and increase spend

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Attractive

rewards

AutoAwards merges real-time data with diverse rewards, creating custom incentives that build loyalty and make customers feel valued and eager to return.
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Local partner

vendors

Our 'Keep It Local' initiative partners with nearby businesses, offering customers distinctive benefits that support and engage the local community.
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Easy & Convenient

Redemption

A seamless, user-friendly redemption process. Customers easily redeem their rewards via a streamlined app or website, while auto dealers benefit from automated, hassle-free CRM integration.
Drive loyalty