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Elevate Your BDC
with BDC Central

Centralize and enhance your Business Development Center operations
to improve customer relationships and drive revenue growth.

Streamline Operations with Advanced BDC Solutions

Seamlessly connect your existing CRM systems

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Implement automation for critical BDC processes

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Utilize built-in call monitoring to evaluate performance

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Want a More
Efficient BDC?

Discover how BDC Central can streamline
your dealership’s operations and enhance
customer interactions.

Drive Success with BDC Central

01

Boost Customer
Retention

01
Foster trust and loyalty through consistent and professional interactions, enhancing customer relationships.
02

Increase
Efficiency

02
Optimize workflows with advanced automation and seamless integration, freeing up time for your team to focus on higher-value activities.
03

Maximize
Revenue

03
Ensure every lead is meticulously nurtured and no opportunity is overlooked with our comprehensive BDC tools.

Our clients 

SAY IT BEST

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BDC Central allows us to run our business development initiative in real-time. Not only does it monitor and train our staff but alerts managers automatically of anything they need to take action on so that all our customers receive exceptional customer service.

Rick Finney

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BDC Central is like having your own virtual coach that manages your business development initiative. It has helped us take our under-performing BDC to another level. Our sales have increased from 150 to now over 300.

Omar Rodriguez

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BDC Central has taken our business development initiative to the next level by ensuring every lead is handled correctly and followed-up with. We could not live without the Coaching Alerts, Missed Opportunity Alerts and the ongoing support from our Success Manager.

Jason Pappas

Ready to Boost Your
BDC Performance?

See the benefits of integrating BDC Central into your
operations to optimize efficiency and revenue.

BDC Central is an essential part of the Better Car People Suite of Solutions

SUPERCHARGE YOUR SALES

Our skilled agents and tech drive your sales by efficiently handling inbound inquiries,
after-hours engagement, and 90-day email/SMS follow-ups.

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Data-Driven
Performance

Our proprietary AI is backed by over 10 years of data, so you can match responses to customers’ needs – whether it's about where they are, how they talk to us, or what car they're into.
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24/7 Cross-Channel
Engagement

Get cross-channel engagement for seamless communication flow. Initially replied to an email but want to move to text? We got you covered.
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AI-Assisted
Agents

Better Car People integrates AI to provide our agents with the tools for personalized, effective interactions to turn leads into appointments.
DRIVE SALES

YOUR Inbound PAINKILLER

Let us manage your inbound calls and schedule appointments, freeing
up your team to help your customers directly.
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Live call
agents

Our skilled agents are ready to take every inbound service call. Expect professional responses that elevate your customer's experience.
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Integrated Appointment
Scheduling

Our system directly links with your scheduler for quick, hassle-free appointment setting. Service Advisors get instant updates, ensuring top-tier customer service.
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Automated Customer
Engagement

Our Connected Car Response ᴬᴵ automates follow-ups on vehicle alerts, converting them into service appointments and improving customer retention.
DRIVE SERVICE