Foster trust and loyalty through consistent and professional interactions, enhancing customer relationships.
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Increase Efficiency
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Optimize workflows with advanced automation and seamless integration, freeing up time for your team to focus on higher-value activities.
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Maximize Revenue
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Ensure every lead is meticulously nurtured and no opportunity is overlooked with our comprehensive BDC tools.
Our clients
SAY IT BEST
BDC Central allows us to run our business development initiative in real-time. Not only does it monitor and train our staff but alerts managers automatically of anything they need to take action on so that all our customers receive exceptional customer service.
Rick Finney
BDC Central is like having your own virtual coach that manages your business development initiative. It has helped us take our under-performing BDC to another level. Our sales have increased from 150 to now over 300.
Omar Rodriguez
BDC Central has taken our business development initiative to the next level by ensuring every lead is handled correctly and followed-up with. We could not live without the Coaching Alerts, Missed Opportunity Alerts and the ongoing support from our Success Manager.
Jason Pappas
Ready to Boost Your BDC Performance?
See the benefits of integrating BDC Central into your operations to optimize efficiency and revenue.
BDC Central is an essential part of the Better Car People Suite of Solutions
SUPERCHARGE YOUR SALES
Our skilled agents and tech drive your sales by efficiently handling inbound inquiries, after-hours engagement, and 90-day email/SMS follow-ups.
Data-Driven Performance
Our proprietary AI is backed by over 10 years of data, so you can match responses to customers’ needs – whether it's about where they are, how they talk to us, or what car they're into.
24/7 Cross-Channel Engagement
Get cross-channel engagement for seamless communication flow. Initially replied to an email but want to move to text? We got you covered.
AI-Assisted Agents
Better Car People integrates AI to provide our agents with the tools for personalized, effective interactions to turn leads into appointments.
Let us manage your inbound calls and schedule appointments, freeing up your team to help your customers directly.
Live call agents
Our skilled agents are ready to take every inbound service call. Expect professional responses that elevate your customer's experience.
Integrated Appointment Scheduling
Our system directly links with your scheduler for quick, hassle-free appointment setting. Service Advisors get instant updates, ensuring top-tier customer service.
Automated Customer Engagement
Our Connected Car Response ᴬᴵ automates follow-ups on vehicle alerts, converting them into service appointments and improving customer retention.