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Get Certified, Capture Customers,
Perform BETTER

Better Car People uses real people AND intuitive technology to target the metrics GM analyzes for performance conformity. Our PASE-specific solutions are designed to ensure you're getting the most value, engagement, & appointments out of your DMN leads. Request a demo or call us to get started (855) 448-4219.

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How Our PASE Solutions Give You an Unfair Advantage

Over 1 Million OnStar Leads Responded to Monthly
Over 2 Million Appointments Scheduled

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Focused Activity to Increase Overall Engagement

Stop worrying about response time and engagement goals. Our proven PASE technologies engage with your customers to get the appointment conversions you need.

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Generate More $ Per RO While Improving Overall Efficiency

Economical, efficient, and dedicated coverage that captures available dollars that you may have missed.

Our GM PASE Solutions

Engaging with customers is critical to increasing service appointments and customer satisfaction.
See how our PASE solutions generate more revenue while you spend less time managing leads.

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DMN Response™

Generate More Revenue From Your OnStar Leads

DMN Response™ helps turn your connected car alerts into appointments. Increase your close rate, average dollar per RO, appointment penetration rate, and more.

Get More Appointments  

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Active DMN™

Looking to Get Even More From Your DMN Leads?

As an extension of your service department, we call those who haven't engaged with our self-service, DMN Response™ email notification. We schedule appointments while we have them on the phone.

Supercharge Your DMN  

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Outbound™

Your Lowest Priority is Our Only Priority

Our automotive agents make it their priority to mine your inactive, recall, pull-ahead, and loyalty program lists for new opportunities.

Create More Opportunities  

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Where are You in Your Service BDC Enabler Journey?

I DO NOT Have a Service BDC and I Need One

Over 30% of GM Dealerships use DMN Response™. We've set over 2M service appointments for our customers so far. Our partners think of us as an integrated extension of the Service Team, focused on getting your DMN customer into your Service Lane. Better Car People helps increase your DMN close rate, average dollar per RO, appointment penetration rate, and we prioritize your follow-up.

I DO Have a Service BDC, but I Want a Better One

We work with thousands of dealers who have their own Service BDC. Our solution works hand-in-hand with your team to extend your service BDC's capability at a fraction of the cost it takes to hire additional individuals. We handle the heavy lifting by increasing your DMN close rate, average dollar per RO, appointment penetration rate, and prioritizing your follow-up.

Who is Better Car People?

Better Car People is a group of automotive experts who have transformed the way dealerships operate through the use of digital technologies. We provide dealership solutions for Sales and Service BDCs, internet lead responses, and training to maximize every marketing dollar.

Matthew Belk

Founder & Chief Innovations Officer

Automotive entrepreneur with 20+ years of experience in major automotive groups and individual stores, Matthew Belk and Better Car People bring their automotive experience together and represent various aspects of the automotive world: sales, fixed operations, management, and extensive internet expertise.

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People Love Using Better Car People

Our success in generating appointments, leads, and custom follow-up processes proves why leading GM dealers trust us with their most valuable asset: their customers. Let them tell you why.

“Thanks, Better Car People, for keeping us in front of our customers around the clock! I appreciate the ways in which you keep streamlining your processes and providing more info to us so that we can make meaningful, useful contact with our customers. All of your reps are so great to work with, and I'm glad we made the decision to sign on with you. Thanks again!”

Chris Bowman

Appointment Coordinator • Leman’s Chevrolet

“We use your product at our store with good results. I am also a member of The National Cadillac Service Managers Council. We are a group of around 40-50 Cadillac service managers from around the country. We run a three-day meeting once a year in October. I was wondering if this could be forwarded to your sales department. And if they would be interested in doing a presentation at our next meeting? If so, have someone contact me and I will get them to the right people to talk to.”

Duane Soulliere

Fixed Operations Director • Suburban Cadillac of Lansing

“I would have to say the appointment button has been a great tool to add to our service. We average 4-5 appointments a week thus far from it. Based on our previous numbers and averages this is about 3 appointments a week that we otherwise would not have had.”

Copeland Chevrolet

Want to Learn More?

Fill out this form to request a FREE demo and find out how we can help your customer contact techniques by handling your internet leads, service leads, and/or manifest lists when you need us to.

 

Say Hello to Our Featured Products

Ready to have a full omni-channel platform for all of your customer
touch-points? 24/7/365? Check out our full suite of solutions.

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Sales BDC™

Stop dialing for dollars and start having conversations. We engage with your customers, set appointments, and get more opportunities into your dealership.

Contact More Customers  

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Service BDC™

From inbound phone calls to outbound engagement, Service BDC generates more revenue from your service leads and gets more customers back in your dealership.

Supercharge Your Service Leads