A Virtual BDC & So Much More

We are not an autoresponder. We utilize collaborative technology (intelligent technology and live, onshore agents) to create a dynamic customized response for each incoming lead.

We will answer any customer questions where we have either been provided the answer by you/your team or we can find it on your website. All other questions we will acknowledged and then direct to your dealership.

More than likely. In fact, we work with over 40 CRM’s so there is a good chance we will work with yours.

First, you will see the First Quality Response in your CRM. Second, depending on the CRM, you will also see appointments, notes and dispositions for leads.

Absolutely– we can customize our engagement to be as involved or as basic as you would like.

We know that if we are doing a great job, you won’t leave us! No long-term contracts. 30-day notice and you are good to go. But we will miss you.

We work out of your CRM so whoever your CRM assigns the lead to, we will respond as that person.

We pride ourselves on fitting into your process. We’re not a one size fits all solution. We are a tool to enhance your BDC.

Yes - Whenever your provider updates the feed, we receive it.