BetterEducation is a simple solution for your service department customer experience.
We provide a series of courses that range from how to utilize General Motors Technologies to the best ways to approach Customer Retention. All of the courses include short, impactful videos, easy to download guides, and a Dealer Success Coach who will call monthly to ensure you are on the path to success.
Our blended environment combines the ease of online learning with human interaction to personalize your experience.
Online coaching and cutting edge content
Interactive Phone Tool
Extensive Library of scripts and guides
2 day workshops
BetterEducation is an blended online learning environment like none other. It provides the convenience of online coaching with great interactive tools and a personal touch.
And a dealer success coach to help you along the way!
Frequently Asked Questions
What makes BetterEducation different from other training options available to me?
Great question! No more waiting for your trainer to arrive on location to get your new hires ready for work. We are an affordable option that allows your team access to our education materials and virtual phone role play system 24/7.
Do you offer in-store training?
Do you ride a horse and buggy to work? Of course not. Digital technologies allow us to keep your costs low while providing you online education tools and a Dealer Success Coach that you can meet with (virtually or by phone) at your convenience to meet and exceed your goals. We also offer various workshop options held in our home office of Monroe, NC to give your department a boost in the right direction.
Can I add my entire service team to the training tool?
Can a coach execute a gameplan without a team? We encourage you to get the entire team connected so that everyone operates on the same page. We do, however, encourage you to appoint a department champion. This person will become a main point of contact and will be responsible for making sure the in-house activities are carried out consistently.
When should I expect to see results?
That’s what we all want to know, right? “Teaching old dogs new tricks” can take time, but if you stick to the outlined plan and avoid reverting back to the “old way of doing things,” you’ll begin seeing results immediately.
How do I get more information?
Let’s connect. If you want to schedule an appointment when you’re not so busy, you can click here. If you want to talk to someone right away, you can call our main line at (855) 448-4219. Lastly, if 800 numbers freak you out a little, you can call or text our BetterEducation team at 704-774-5831.