BCP Travels to Service Club Meetings


Better Car People, located in Monroe, NC set out on a campaign of sorts this past summer to get the word out to GM service departments about our new product, Better Appointments. Our sales managers have been traveling to General Motors Service Club meetings all over the United States. They traveled from Atlanta to California to Pennsylvania, and a few other locations along the way.

Better Car People is on a mission to reach out and engage more customers and dealerships. Service departments are routinely a busy part of a car dealership and it can be difficult to get in touch with managers and fix operations directors at these stores. This posed a problem for our sales team. They found themselves asking “How do we get in touch with these service managers?”  

Attending the GM Service Club meetings sounded like the logical answer!

Service meetings allow the sales team to discuss our products and service offerings in a casual atmosphere. They have attended face-to-face service meetings, as well as a few online meetings.

Our attendees always enjoy the Better Appointments presentation and they also enjoy winning our door prizes! Who wouldn't enjoy winning a Kindle or a Jawbone?

Better Appointments and Overnight BDC for Service have been very well received. Service managers have said they like the look of the product and have referred to the response process as “slick and easy to use”.

The Better Car People team strongly believes in and stands behind our products and want all services managers to know about them. Overnight BDC and Better Appointments give service departments something that nobody else can, and that is time. Our products answer their leads, therefore giving them time to work on retention and time to assist customers.

GM service departments receive OnStar appointment notifications. Sometimes these OnStar notifications come in 20 to 30 at a time, and usually first thing in the morning. Somebody has to reach out and follow up with these notifications. If you make the switch to Better Car People, we will respond to these OnStar notifications on your behalf with our Better Appointments product. Our products aren’t designed to just provide an engaging first response to customers, but they’re also meant to give back time! One of our clients stated that, since signing up with Better Car People, they now have an extra two hours a day that they can use to focus on other tasks.

What are you waiting for? Speak to a Better Car People representative today at (855) 448-4219.