Better Car People | We Engage With The Customers, You Grow The Dealership

Your sales Wingman

Our skilled agents and tech drive your sales by efficiently handling inbound inquiries,

after-hours engagement, and 90-day email/SMS follow-ups

data-driven

performance

We use over 10 years of data to make sure our responses fit your customer's needs – whether it's about where they are, how they talk to us, or what car they're into.

24/7 cross-channel

Engagement

Get cross-channel engagement for seamless communication flow, allowing conversations to pick up right where they left off, regardless of the channel switch.

Tech-Enabled

agents

Better Car People integrates AI to provide our agents with the tools for personalized, effective interactions to turn leads into appointments.

DRIVE sales

YOUR Inbound PAINKILLER

Let us manage your inbound calls and schedule appointments, freeing

up your team to help your customers directly

Live call

agents

Our skilled agents are ready to take every inbound service call. Expect professional responses that elevate your customer's experience.

Integrated

Appointment

Scheduling

Our system directly links with your scheduler for quick, hassle-free appointment setting. Service Advisors get instant updates, ensuring top-tier customer service.

Automated Customer

Engagement

Our Connected Response™ automates follow-ups on vehicle alerts, converting them into service appointments and improving customer retention.

Drive service

Your loyalty boost partner

A flexible customer loyalty marketing tool for automotive businesses, driving retention and

referrals with unique, branded experiences that boost engagement and increase spend

Attractive

rewards

AutoAwards merges real-time data with diverse rewards, creating custom incentives that build loyalty and make customers feel valued and eager to return.

Local partner

vendors

Our 'Keep It Local' initiative partners with nearby businesses, offering customers distinctive benefits that support and engage the local community.

Easy & Convenient

Redemption

A seamless, user-friendly redemption process. Customers easily redeem their rewards via a streamlined app or website, while auto dealers benefit from automated, hassle-free CRM integration.

drive loyalty

From customer ENGAGEMENT

to dealership PROFITs

Featured case study

HOW WE BOOSTED APPOINTMENTS

BY 50+ EACH MONTH FOR

SIR WALTER CHEVROLET

SERVICE BDC™

Campaign Calls™

Sir Walter Chevrolet, a leading dealer in North Carolina, needed help managing their growing business. They turned to Better Car People, and our solution led to a 20.6% increase in dealership appointments, doubled success rates, and a fourfold ROI improvement, with a 50% boost in vehicle sales.

read full

view all

why BETTER CAR PEOPLE IS

your go-to solution

Clear

Communication

Enjoy complete transparency – see every email, text, and hear every call.

Extended

Lead Attention

We make sure every lead is thoroughly nurtured for 90 days.

Service

Coordination

Service advisors receive needed instant updates as needed.

Our clients say it best

BCP's support is like none other that I have experienced. It's a low maintenance partnership, but at any time if there's an issue, they reach out to me first. The proactive support is essential!

Jessica Lauman

Better Car People is always on point. We never have to worry about leads not getting answered, and their reports are easy to read.

Volkan Bulakbasi

I absolutely love getting my list generated from Better Car People because it is so much easier to work from. Very well organized. Helps me to follow through each day.

Heather Harper

Better Car People have been great. Increased owner loyalty!

Neil Lester

Our Ford Direct secret shops have improved greatly, with some scores over 100%!

Heather Carlton

I have been with Better Car People for 5 years, and they treat my customers with respect and meet all of GM's criteria for answering customers quickly and correctly.

Troy Bowman

Better Car People is nice to have for a quick response.

Sales BDC™

First Quality Response™

Campaign Calls™

Service to Sales™

Service BDC™

Campaign Calls™

Connected Response™

BCP Loyalty™

Why Better Сar People

About Us

Customer Stories

Learn

Outsourced Automotive BDC

BDC Training

Equity Mining in the Automotive World

Automotive and Dealership Consulting

Industry Updates (Blog)

Connect

Customer Support

FAQs

Careers

Sales BDC™

First Quality Response™

Campaign Calls™

Service to Sales™

Service BDC™

Campaign Calls™

Connected Response™

BCP Loyalty™

Why Better Сar People

About Us

Customer Stories

Learn

Outsourced Automotive BDC

BDC Training

Equity Mining in the Automotive World

Automotive and Dealership Consulting

Industry Updates (Blog)

Connect

Customer Support

FAQs

Careers

We engage with the customers; you grow the dealership.

Hand off your customer engagement to Better Car People. Your Trusted Partner to drive sales, improve service, and boost loyalty.

Your sales Wingman

data-driven performance

24/7 cross-channel Engagement

Tech-Enabled agents

YOUR Inbound PAINKILLER

Live call agents

Integrated Appointment Scheduling

Automated Customer Engagement

Your loyalty boost partner

Attractive rewards

Local partner vendors

Easy & Convenient Redemption

Essential toolkit for effective engagement

Get the most from service customers with Service to Sales™

Get the most from service customers with Service to Sales™

24/7 sales support with First Quality Response™

24/7 sales support with First Quality Response™

RECOVER INACTIVE CUSTOMERS withCampaign Calls™

RECOVER INACTIVE CUSTOMERS withCampaign Calls™

Increase close rate withConnected Response™

Increase close rate withConnected Response™

NUMBERS NEVER LIE

From customer ENGAGEMENT to dealership PROFITs

HOW WE BOOSTED APPOINTMENTS BY 50+ EACH MONTH FOR SIR WALTER CHEVROLET

why BETTER CAR PEOPLE IS your go-to solution

Clear Communication

Extended Lead Attention

Service Coordination

Our clients say it best

Jessica Lauman

Volkan Bulakbasi

Heather Harper

Neil Lester

Heather Carlton

Troy Bowman

Rachel Lette

We engage with the

customers; you grow

the dealership.

Hand off your customer

engagement to Better Car People.

Your Trusted Partner to drive sales,

improve service, and boost loyalty.

data-driven

performance

24/7 cross-channel

Engagement

Tech-Enabled

agents

Live call

agents

Integrated

Appointment

Scheduling

Automated Customer

Engagement

Attractive

rewards

Local partner

vendors

Easy & Convenient

Redemption

Essential toolkit

for effective engagement

Get the most from

service customers

with Service to Sales™

Get the most from

service customers

with Service to Sales™

24/7 sales support with
First Quality Response™

24/7 sales support with
First Quality Response™

RECOVER INACTIVE CUSTOMERS with
Campaign Calls™ 

RECOVER INACTIVE CUSTOMERS with
Campaign Calls™ 

Increase close rate with
Connected Response™ 

Increase close rate with
Connected Response™ 

From customer ENGAGEMENT

to dealership PROFITs

HOW WE BOOSTED APPOINTMENTS

BY 50+ EACH MONTH FOR

SIR WALTER CHEVROLET

why BETTER CAR PEOPLE IS

your go-to solution

Clear

Communication

Extended

Lead Attention

Service

Coordination

Need a hand in boosting

your customer engagement?