Logo mobile Logo mobile

We engage with the

customers; you grow

the dealership.

Better Car People combines live agents and smart technology to

handle customers quickly and carefully. By any means — text, chat,

email, or phone — even when you're asleep.

Hand off your customer

engagement to Better Car People.

Your Trusted Partner to drive sales,

improve service, and boost loyalty.

Your sales Wingman

Our skilled agents and tech drive your sales by efficiently handling inbound inquiries,

after-hours engagement, and 90-day email/SMS follow-ups

Image

data-driven

performance

We use over 10 years of data to make sure our responses fit your customer's needs – whether it's about where they are, how they talk to us, or what car they're into.

Image

24/7 cross-channel

Engagement

Get cross-channel engagement for seamless communication flow, allowing conversations to pick up right where they left off, regardless of the channel switch.

Image

Tech-Enabled

agents

Better Car People integrates AI to provide our agents with the tools for personalized, effective interactions to turn leads into appointments.

DRIVE sales

YOUR Inbound PAINKILLER

Let us manage your inbound calls and schedule appointments, freeing

up your team to help your customers directly

Image

Live call

agents

Our skilled agents are ready to take every inbound service call. Expect professional responses that elevate your customer's experience.

Image

Integrated

Appointment

Scheduling

Our system directly links with your scheduler for quick, hassle-free appointment setting. Service Advisors get instant updates, ensuring top-tier customer service.

Image

Automated Customer

Engagement

Our Connected Response™ automates follow-ups on vehicle alerts, converting them into service appointments and improving customer retention.

Drive service

Your loyalty boost partner

A flexible customer loyalty marketing tool for automotive businesses, driving retention and

referrals with unique, branded experiences that boost engagement and increase spend

Image

Attractive

rewards

AutoAwards merges real-time data with diverse rewards, creating custom incentives that build loyalty and make customers feel valued and eager to return.

Image

Local partner

vendors

Our 'Keep It Local' initiative partners with nearby businesses, offering customers distinctive benefits that support and engage the local community.

Image

Easy & Convenient

Redemption

A seamless, user-friendly redemption process. Customers easily redeem their rewards via a streamlined app or website, while auto dealers benefit from automated, hassle-free CRM integration.

drive loyalty

Essential toolkit

for effective engagement 

Meet our essential solutions designed to help grow your dealership. You can purchase & use

them independently to bridge the gap in your sales, service, or loyalty programs.

NUMBERS NEVER LIE

With 13 years of nationwide experience and trust from leading manufacturers and OEMs,

we are dedicated to helping dealerships across all states grow.

1844382
Service Appointments Scheduled
23056076
Sales Leads Reviewed (by Live Agents)

From customer ENGAGEMENT

to dealership PROFITs

img
Featured case study

HOW WE BOOSTED APPOINTMENTS

BY 50+ EACH MONTH FOR

SIR WALTER CHEVROLET

SERVICE BDC™
Campaign Calls™
Sir Walter Chevrolet, a leading dealer in North Carolina, needed help managing their growing business. They turned to Better Car People, and our solution led to a 20.6% increase in dealership appointments, doubled success rates, and a fourfold ROI improvement, with a 50% boost in vehicle sales.

why BETTER CAR PEOPLE IS

your go-to solution

01

Clear

Communication

01
Enjoy complete transparency – see every email, text, and hear every call.
02

Extended

Lead Attention

02
We make sure every lead is thoroughly nurtured for 90 days.
03

Service

Coordination

03
Service advisors receive needed instant updates as needed.

Our clients say it best

2-1
BCP's support is like none other that I have experienced. It's a low maintenance partnership, but at any time if there's an issue, they reach out to me first. The proactive support is essential!

Jessica Lauman

1-Aug-19-2024-01-58-15-8004-PM
Better Car People is always on point. We never have to worry about leads not getting answered, and their reports are easy to read.

Volkan Bulakbasi

7
I absolutely love getting my list generated from Better Car People because it is so much easier to work from. Very well organized. Helps me to follow through each day.

Heather Harper

6
Better Car People have been great. Increased owner loyalty!

Neil Lester

5
Our Ford Direct secret shops have improved greatly, with some scores over 100%!

Heather Carlton

4
I have been with Better Car People for 5 years, and they treat my customers with respect and meet all of GM's criteria for answering customers quickly and correctly.

Troy Bowman

3
Better Car People is nice to have for a quick response.

Rachel Lette

Need a hand in boosting

your customer engagement?

We have all the tools & answers. Let's pump it up!