Hate Monday Mornings? Here is your solution: Overnight BDC
Why are Monday mornings so incredibly crazy in a dealership's internet department?
Because you are inundated with the leads that came in over the weekend.
Even if you checked your emails while with your friends, or on dates, or at your kid’s baseball game, there are still leads that went unanswered. Especially the ones that came in at 2am when you were either sleeping or thinking about how great a cheeseburger, fries, and a big pile of pancakes would be.
Mondays do not have to be horrible. You don’t need to dread coming into work and attempting to answer all of past leads while reaching out to new customers and e-mailing the new leads coming in. That used to take at least 2 hours every Monday. But not any more.
Let BetterCarPeople and Overnight BDC help.
We have helped over 1,500 dealerships already and answer over 400,000 leads a month.
What if you could know that your leads were always responded to with a great, professional, original e-mail?
What if that email came from you and had a personalized video greeting?
What if that email had images of the new car the person was inquiring about as well as value propositions?
What if that email was created by real people who would address any questions the customer had regardless of the time.
What if every email was grammatically correct with punctuation, capitalization, and spelling?
What if you could focus on phone skills and never have to worry about the emails being sent?
It is time to get rid of the “What Ifs.”
BetterCarPeople can do all of this for under $10 a day and with NO CONTRACT.
Does it sound too good to be true?
At BetterCarPeople, we strive to do two things:
1) Give you your life back.
2) Make you a rockstar at what you do.
Here is how:
We will give you your life back.
Monday mornings, after hours, during meetings...these are all times you need to focus on something other than internet leads. And how often do you send out a response and hit send before you meant to because you were distracted? When I was looking to transition from my mini-van to a sedan, and I put in a lead to a local dealership. I got a response within 4 minutes, but that response did not answer any of my questions AND the salesperson forgot to add my name.
It literally said %first name%.
That made me feel special.
We always make sure that the response is tailored to your customer. Our live, local Quality Assurance Specialists check the name, have time sensitive greetings, review any questions and acknowledge them, and then ask questions to engage your customer and get a dialogue started. We also can include a video of you introducing yourself and will include all of your contact information. And this is sent to your customer in less than 10 minutes.
Instead of being tethered to your phone or computer, you can watch your kid’s goal, actually listen to your date, or get a good night’s sleep.
And if you ignore those leads that come in over the weekend or after hours, you are missing 30% of your leads. I know that I cannot afford to miss 30% of my leads, regardless of when they come in. Overnight BDC will respond to them with a warm, welcoming greeting which will help build that relationship you need to create.
We will make you a rockstar at what you do.
You know what you need to do everyday. Send an e-mail. Call a customer. Set an appointment. This is what you train your BDC or internet department to do, and this is your focus. You cannot sell a car via one email. You need to get that customer on the phone and into your dealership.
Let us take one thing off of your plate, so you can focus on the transition from online to on-lot. We will send a great, professional, specific, and original email, and then you get on the phone and build that relationship. You will now have more time to hone your phone skills, train your BDC, or meet with customers and move some metal. If you are with a customer, you will not have to worry about missing a lead. We have you covered.
The best part is that you can use what we have, (which has proven successful), or you can customize your response however you see fit. You still have 100% complete control of each lead response, but you will not have to worry about responding.
We have it.