Overnight BDC, More than Just an After-Hours Response

Sample Online Lead Response

Sample Online Lead Response

BetterCarPeople is known for its Overnight BDC product for both a quick and relevant response to automotive sales and service department leads. Our lead response software, along with our highly trained staff provide fast lead responses for your dealership's Internet inquiries.

Multiple dealerships utilize our Overnight BDC product for their sales and service departments after hours or on holidays. Overnight BDC can be turned on immediately, with a quick phone call, during disaster’s such as hurricane Sandy or the snow storms currently hitting West Virginia. You can be prepared with BetterCarPeople.

Overnight BDC is integrated with over 28 different CRM / ILM systems and our average response time is under 10 minutes. We will turn off your manufacturer’s clock and log each email response in your CRM. In addition, your staff will receive a notification response, sent by BetterCarPeople, to let them know the request was taken care of. A daily report of all action that has taken place
 is also distributed to dealership staff.

We all know that a fast response is absolutely a must in the car business. We engage the customer with a value statement about the requested vehicle and a simple question that makes sense for that car. Our customers tell us that they get up to a 20% higher contact ratio from our responses! It also gives you the ability to add images and HTML to your response which can help improve the lead response and brand your dealership. Overnight BDC helps increase your response time and (ROI).

Respond Better. Sell More. Get started by contacting us at (855) 448-4219 or simply email sales@bettercarpeople.com.